Audio Connection’s commitment to you goes beyond the first sale

For most retailers, making a sale marks the end of a relationship with their customers. At Audio Connection, we like to think of it as the beginning.
Our commitment to our customers begins with our optional home installation and configuration services, where an Audio Connection installer will set up your new equipment to ensure you get the best performance possible from your new purchase.

We also provide a repair service for all the equipment we sell, including preloved equipment, giving you peace of mind when making your selection. In addition to the manufacturer’s warranty on new equipment, all our preloved equipment is covered by Audio Connection’s warranty, while Switched On systems come with Audio Connection’s workmanship warranty.

We also understand that your home entertainment needs are constantly changing as new technologies come to market or your lifestyle changes, which is why we offer a comprehensive upgrade and trade-in program. Whether you’re looking for the latest innovation, upgrading to the next level in pursuit of perfection, or have simply moved house and want a new system to match it, we can help.

The quality equipment we sell holds its value well, so any investment you make can be recouped in part when you’re ready for a change. Our trade-in program also gives us an unrivalled selection of high performance preloved equipment that can be bought at greatly reduced prices, giving new and existing customers an affordable way to step up to premium brands and high-performance marques.

The Audio Connection teams at our showrooms are knowledgeable and professional. Our philosophy is to provide customers with a high level of technical advice and support, and we’re committed to serving your needs today and into the future – not selling you something you don’t want or need in the expectation we’ll never see you again.

So whether you’re just browsing, are ready to buy, need advice, or require repairs, we’re here to help.

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