Fake smartphones ranging from the iPhone X to the Samsung Galaxy S9+ are readily available on auction sites and at some dodgy Australian phone retailers.
News.com.au reports that eBay is awash with fake iPhones. It is not eBay that is at fault – it is just one of many auction sites, and at least it closes down fake suppliers quickly. Fake iPhones are rife in online forums like Craigslist, Facebook Marketplace, Letgo and other sites.
Fake smartphones are a new gold
In Sta. Cruz, Manilla last week police found more than A$5 million worth of fake iPhones and iPads.
At the time a Malaysian trader was selling commercial quantities of fake iPhone 8 Plus. These were cheap knock-offs using an Apple iOS looking skin over Android.
Earlier this year the U.S Department of Justice arrested a Chinese national living the U.S. who participated in a massive iPhone and iPad counterfeiting operation. He smuggled in more than 40,000 iOS counterfeits with the same look and feel of authentic Apple products, right down to the appropriate trademarks and Apple-style packaging.
And in Beijing police raided a massive counterfeit iPhone operation that produced more than 41,000 fake iPhones worth US$19 million. That is one of many such factories that produce fake electronic goods. Let’s not even mention clothes, shoes, handbags, sunglasses and more.
But the overarching term fake smartphones covers many sins
Fake smartphones is perhaps not the best description. It also covers those remanufactured, refurbished or repaired with many being sold as new. Then there is the shady grey/parallel import market as well.
GadgetGuy spoke to Alcatel Australia boss Sam Skontos. He is calling on the Australian government to stop cheap, shoddy smartphone grey/parallel imports.
We cannot publish some of Skontos’s comments due to liable potential. He named (off the record) several prominent MVNOs (mobile virtual network operators) and well-known online retailers (not any major bricks and mortar retailers) who indulge in shady practices.
“If you are lucky you will get a bargain on manufacturer’s run-out stock. Often they are manufacturer repaired and refurbished. In no way ‘new stock’. Worse still is third-party remanufacture using new cases and used components,” he said.
“These ‘fakes’ are not certified for the Australian networks. This is something that costs legitimate makers hundreds of thousands of dollars to do. They may work on some 4G bands but not all Australian bands,” he said.
Skontos went on with numerous examples. Note he was not implying all parallel importers use such tactics, but …
- No licensing fees paid for technology like Wi-Fi, Bluetooth, MPEG and more. Smaller manufacturers can save costs by conveniently ignoring licencing costs.
- Use of second-hand or inferior parts, especially batteries. These phones are sell and forget with limited warranties.
- Using refurbished/repaired phone internals in new cases and cheap, untested power supplies
- No compliance testing for Australia’s networks (saving about $25,000 per model)
- No certification to work with the three main networks. This can cost $200,000 or more. Some of Australia’s LTE bands are unique to Telstra so these cheap phones may not work on all bands.
GadgetGuy can confirm that a large MVNO is one of the worst fake smartphones culprits
We would love to name and shame but can’t. This MVNO has also branched out into utility and NBN reselling. It is one of the worst culprits. It currently offers over 100 phones.
The majority of these are grey/parallel imports from one Hong Kong reseller. That reseller has a reputation for refurbished ‘as new’ equipment.