LG OLED 2016-2019 models may have a faulty power module – fire risk and free replacement


LG OLED models from 2016-2019 receive a free TV Power Board replacement to prevent an issue where the power board could overheat and fail. It stresses there is no safety risk.

Year of productionLG OLED 2016-2019 models
2016OLED65E6, OLED65G6, OLED77G6
2017OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7, OLED77W7
2018OLED65G8, OLED65W8, OLED77C8, OLED77W8
Up to Sept 2019OLED65W9, OLED77B9, OLED77C9, OLED77W9

You may see a warning on the screen. Whether you see the message or not, please check the model number by accessing the on-screen settings icon.

LG OLED 2016-2019 models
LG OLED 2016-2019 models

If you have one of the 18 LG OLED 2016-2019 models above – please contact LG on 1800 643 156 to arrange a replacement service. You will need the model, serial number, and the purchaser’s name, email, phone, and TV location.

The serial number will be in the system, and you can update details – the repair applies to TVs purchased new or subsequently sold second-hand. Once the call is in the system, you can choose repair dates to suit – the replacement takes about 30 minutes.

The LG announcement is here. GadgetGuy rates LG OLED as the best of the best TVs – you can read more here.