Motorola g7 and g7 Plus – impressive mass-market phones
4.9Overall Score
Name: Motorola g7 and g7 Plus
Price (RRP): $399/499
Manufacturer: Motorola

Motorola is returning to greatness now that it is fully bedded in at Lenovo – and it is making money too. The Motorola g7 and g 7 Plus follow the amazingly popular g6 and g5 series.

Motorolla has two models for Australia that appear almost identical. Let’s explore the differences and the g7 and g7 Plus $399/499 value proposition.

The g7 Plus has a slightly faster Qualcomm processor/GPU, Wi-Fi AC/BT 5.0, 27W Turbo power, 16MP OIS rear and 12MP front camera. It is absolutely worth the $100 more.

Yet, I am really happy with the performance of the g7 and $100 saving can be three to four months pre-paid voice and data, so it’s a hard choice.

Whatever you select rest assured that it will be class-leading in terms of quality and reliability.

How we rate smartphones

We develop paradigms to slot them into market segments. Over the past few months, those segments have seen Apple’s XS/Max set new sky-high price ceilings, foldables, 5G, and even higher specified entrants like the Samsung Galaxy S10-series (review here) and now the Huawei P30 series (review here).

Our original four categories have grown to seven, and we review against different paradigms for each category.

  1. Foldable $2500+
  2. Premium Flagship $1600-2499 (usually a flagship with more memory/storage, additional camera lens and now 5G)
  3. Flagship $1000-1599 (this was our highest segment and globally phones $1000+ account for about 10% of sales)
  4. Premium mid-market $800-999 (a new category not seeing much action – 10% at best, offering flagship specifications often for a run-out price)
  5. Mid-market $500-799 (about 25% of the market)
  6. Mass-market $200-499 (about 25% of the market)
  7. Value pre-paid <A$199 (about 30% of the market – good for pre-paid and children)

Buy here – or you will regret it

We issue the standard warning that you must buy the genuine model with Australian firmware as it works on all Australian Telco carrier LTE bands and can make a 000-emergency call (not 911) without a SIM. If NFC enabled, these also have software that works with Australian PayWave readers.

The main difference is in LTE bands, and the other difference is usually RAM/Storage.

G7 Plus: XT1965-3 (check Regulatory information for the Australian C-Tick symbol). Versions of this with different LTE bands are for Western Europe, Japan and ANZ. Motorola changes the -3 for different numbers. 6 is the US, 2 is China, etc.

G7: XT1962-5 – and we thought 3 was for Australia! Here 1 is the US, 4 is China and LATAM

Don’t be fooled and buy the G7 Play (XT1952) or Power models (XT1955)

A dead giveaway for grey/parallel imports is the lack of an Australian power plug dual flat angled pin charger (most supply an adaptor for dual round pin charger). Also, don’t fall for the term Australian warranty. Huawei only warrants Australian model phones for two years sold by official retailers. All other warranties rely on the merchant to honour them – suspect at best as most are not Australian businesses. We checked several online stores, and all were offering grey/parallel imports (mainly the L09) meant for elsewhere.

It must natively support all Australian bands 1, 3, 5, 7, 8, 28, and 40

Review: Motorola g7 (XT1962-5) and g7 Plus (XT1965-3)

This is a dual review and where specifications will always start with the g7