When Telstra’s mobile access went down last week, there were lots of angry people, but Telstra’s apology of a day of free data might have made things all right.
Valentine’s Day might have been special for anyone receiving chocolates, flowers, or any other gifts of endearment, but it was also special for Telstra customers, as that was the day the company decided to reimburse the few hours the service went down earlier in the week.
Last Tuesday, Telstra’s services went down in a big way, with a several technical fault being compounded by human error.
That was yesterday, and as one of the people downloading on the service, we can tell you that speeds weren’t bad before people woke up, but once that happened, the network slowed, providing 4G speeds that were closer to the maximums of 3G.
Still, the data was free, and Telstra even has a tally for how much its customers consumed: 1841 terabytes (TB) of data.