Telstra rang her number to tell her it was to be cut off, so she rang me (as her power of attorney) in a panic. It took hours to fix and Telstra seemed more interested in supporting the scammers than us. Yes, compensation was paid – bloody Telstra.

Rule 9: Stop falling for scams – read our ’10 tips to protect you from Identity Theft’.  

GadgetGuy’s take – The key technology issues in 2020 enable Motive, Means and Opportunity and consumers are the losers.

I love technology. I have not seen such a rapid escalation in tech over the past 40 years as I have seen in the previous two.

But tech has gone from being your helper to your faux friend that does more for the maker/developer and less for you. The world has gone mad, and your data is the new gold. That data is constantly used against you either by retailers or cybercriminals.

If there is one parting rule for 2020

Rule 10 – don’t overshare online. Don’t trust online, especially click through offers from Fakebook or any social media.

Fakebook

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