Only 3% of USA Today readers would buy a smartphone over US$1,000 (about AU$1,410) according to an online survey of 1,303 readers.

The survey is really about sentiment and who knows what will happen once a consumer faces the tsunami of marketing hype or the salesperson lusting after more commission. But it does reflect what the typical US buyer thinks.

Smartphone price sensitivity (USD)

  • $1000+         3% would buy
  • 751-1000     16%
  • 501-750       25%
  • 301-500       26%
  • <300              30%

In GadgetGuy’s interview with Danny Adamopoulos, the Motorola Australia chief said as much, “The Australian smartphone industry in 2019 heralds the era of the affordable mid-range.”

He sees the <$200 pre-paid market exploding – spoilt for choice. The Moto e5 is as good as last year’s G-series and half the price.

The other area of growth is the <$500 segment where features only found in the $751+ market now abound.

While only 3% of the US will buy a $1000+ phone, there are the ‘whales’ in Asia that regard a smartphone as a status symbol. Overall flagship devices are less than 10% of the market.

Foldables and 5G

About half had heard of foldables (otherwise you are living under a rock) but had no desire to use one, let alone fork out US$1500 or more. About two-thirds had heard of ‘blazingly fast 5G’.

But when asked if these were drivers to replace a phone there was a resounding “No”. The drivers were

  • Longer battery life (iPhone 76% and Android 77%)
  • A better camera (52%)
  • Bigger screen (not foldable) 31%
  • 5G (when it is ready and cheaper 2020+ not now) 37-40%
  • Foldable (phone to tablet) 17-19%
  • Retro or nostalgic devices like Motorola Razr flip or Nokia feature phones no interest

Stickiness to operating systems/brands

Over 90% of iPhone and Android users would not swap OS confirming GadgetGuy’s report OS Switching is all but over.

$1000

And as Huawei is not a major player in the US brand stickiness was high as well. 54% of the Android respondents owned Samsung, and it was likely to remain that way. In Australia, Huawei sales have come at the expense of Samsung.

Upgrade cycles

The average upgrade cycle was ‘every couple of years’ based largely on the Teclo lock-in contracts.

Interestingly all respondents were happy with their existing phone and what it does expecting the next model would simply be a bigger, better and faster version of their old phone.

As for upgrade motivation – extra juice (batteries do wear out) and better cameras. There is little recognition of AI advancements, new OS versions, or added functionality – to most a smartphone is simply a phone, SMS, email/calendar and a camera.

iPhone users are hanging onto phones longer – 40% had had it over two years. That reflects Apple’s analysis, but we venture it is because of the huge price increases forced on the pubic last year. In fact, 45% of iPhone users said they had held off upgrading due to price. 55% of iPhone users were happy with the current device.

Interestingly only 21% of Android users have had their device over two years. In that market, fierce competition has forced prices down and features up. 65% of Android users also said they were happy with how their current phones were working and were not planning to upgrade.