Review: Optus Home Wireless Broadband

SBA

optus-boxPrinted on the Optus Home Wireless Broadband box are the words “Surf the web within minutes of opening this box…” and “…you don’t need a degree in nanotechnology to get it moving…”

I was up and running in less than 5 minutes and don’t have a degree in nanotechnology, so I can confirm that Optus’s claims. You simply open the box, get the bits out and plug in the router. Once powered on, the router hunts down the mobile network and confirms its connection with a blue light on the display panel. From there, it’s up to you to either simply plug in an Ethernet cable from your computer or device, or otherwise, you can hook up via the Wi-Fi.

Optus’s Home Wireless Broadband is indented for people who want to connect to the Internet from home without having to deal with the delays and challenges of installing a more ‘permanent’ connection like NBN, Cable or ADSL. It’s good for renters, students or share houses where you want a private connection, and the ability to pack up and take it with you if you choose to live somewhere else.

In the box

There’s the Optus-badged Huawei E5186 router, which is compact and slim, and intended to stand up rather than lie flat. It supports Wi-Fi 802.11b/g/n/ac varieties on 2.4GHz and 5GHz bands, and can connect 64 devices simultaneously, so no need to worry here.


There are four Ethernet ports on the back of the router for cable network connections but the two telephone jacks don’t do anything on this model.

Located next to the power plug is a USB socket, which will share a hard drive or printer to all the devices connected to the network. It’s not USB 3 but rather the slower USB 2 kind, although this won’t have much of an impact on sharing files over the network.

[row][6_of_12]optus-lit-up [/6_of_12][6_of_12] optus-ports [/6_of_12] [/row]

Otherwise, a SIM card socket can be found on the router’s edge, along with a Wi-Fi on-off switch, WDS network and reset buttons.

If your so inclined, the router’s configuration page lets you tweak a variety of network and admin settings including remote management, auto-updating, a hardware firewall, QoS (Quality of Service) and many others.

Optus plan and performance

Our test results from Speedtest.net
Our test results from Speedtest.net match Optus’s claimed 12Mbps download and 1Mbps upload speed.

Optus’s Home Wireless Broadband plan offers 200 gigabytes per month, with an extra 10 gigabytes costing $10 if you go over. You can automatically top-up 5 times to a total of 250 gigabytes before your connection is speed limited to a snail-like 256 kilobytes per second. Optus charges $80 per month on a 24-month plan, or $90 per month on a 12 month plan. There’s free next-business-day delivery too if you live in a major metro area.


While Optus’s Home Wireless Broadband connects to the internet via its 2300MHz (4G) network, it’s important to point out that you’re not going to get 4G speeds. In fact, you’re getting more like ADSL speeds.

We tested ours in the Gadget Group office in Woolloomooloo, NSW, which is about a 10-minute walk to Sydney’s CBD. Our speed tests showed a maximum download speed of around 12 megabits per second (Mbps), with a max upload of 1Mbps. This is pretty much what you’d get with most ADSL connections, give or take those that are located close to a telephone exchange.

If you’re outside of Optus’s 4G network area, then your connection speed will more likely be 5Mbps down, and 1Mbps up.

It’s important to note that 12Mbps isn’t really optimal for video streaming. While you can do it, if you plan to have multiple devices connected to the internet around your home at the same time, the quality of your videos will suffer. This would be even more pronounced if you’re running at a 5Mbps download speed.

While you don’t get them in the box, you can purchase two 4G antennas to boost your reception, and potentially increases your Internet connection speed.


optus-antennas
You can connect two antennas here to improve network reception.

Overall, Optus offers a reasonably priced way to connect your home to the Internet, including all its devices, without needing to put roots down. On one hand, it’s frustrating that Optus’s otherwise super-fast 4G network is hobbled down to 12Mbps speeds, you do get a healthy 200 gigabytes of data per month, and this would be an unheard of price if it were a full speed 4G connection. So if you’re OK with ADSL-like speeds, and the added benefit of being able to take it with you to your next home, Optus’s Home Wireless Broadband may be just right.

Overall
Features
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Reader Rating0 Votes
Super quick to set up, take it with you to your next home
Limited to 12Mbps (or less) download speeds
4
  1. One of the worst internet service ever….. I am chasing Optus support for more than 4 months and they never call you back. Getting same standard answer “our technical person will be in contact with you in next 24 to 48 hours”, which never happens…..

  2. Optus throttles the internet speed for home WiFi to 5Mbps. They will never admit it. Instead they will claim it’s the location that makes the internet slow. I have tested the same modem with an optus mobile phone SIM card.
    I get 40 Mbps with the mobile phone sim card at the same location, while the home WiFi SIM card that comes with the modem gives a sad 4Mbps.

  3. ts a crap modem , its slow (compared to my sons phone) it drops the internet at least 4 times a day and you MUST be in a 4g area, no dropping to 3g. if you live in a house get fixed line for more data and perks for less money or get a sim from another company that lets you take it when you go away (drop to 3g) , was a BIG mistake.. ps, you cant put the sim in a phone so if the modem dies you are with out internet till they repair it.

  4. I would like to do a home test for a couple of days before committing such a large amount of money. I have a number of Band 40 towers around me however I have a hill behind my house which would possible cause disruption to my reception from these towers causing me to rely on the reception from the towers in the general direction of the front of my house.

  5. We are having huge issues with this device using sizeable amounts of of downloads. Two hours of netflix, and we use 10GB of data. Optus has no explanation.

  6. Hi Valen, I had a technical question regarding, where SIM is locked to any Band L2300 inthis case only. Did you ever tried using the SIM card in mobile phone to check the speed, or did you ever tried to lock the band to L18 or L7 and tried to check the speed.

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