Vision Direct, its affiliates, licensors, service providers, content providers and their employees, agents, officers and directors will not be liable for any direct, indirect, consequential, or special loss or damage, and/or business interruption, or loss of profits, data, goodwill, information or programs or your information handling system, or for pain and suffering or emotional distress arising out of or in connection with the use of, or inability to use, the Site, its content, materials or functions, or any other loss or damage of any kind, whether in action of contract, negligence or other tortious action, or otherwise.

Right – no warranty then? It is undoubtedly not ACL compliant if it is at its option!

Rights – Aussies have none

These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong are to have exclusive jurisdiction to settle any disputes arising out of or in connection with the use of the Site.

Terms and Conditions of Supply

If You have difficulty reading this page, You must contact us before You place Your order. By placing an order with Vision Direct, You will be deemed to have understood and accepted these terms and conditions (“Terms”).

OK I love that – if you can’t (or haven’t) read the page or place an order you are deemed to accept the terms

OK, I ordered X and got Y (tough)

Whilst Vision Direct tries to ensure that there are no changes to the Goods to be supplied, You acknowledge that there may be some minor variations to the description and/or specification of the Goods which arise by virtue of changes made by the manufacturers of the parts supplied which form part of the Goods, and accept that such minor variations will not give You a right to refuse delivered Goods.

These conditions for Vision Direct and Lens Scanner are so broad you could drive a Mac Truck through them – with room to spare.

But we need to make it clear that this is just the tip of the iceberg.

Lens Scanner

It goes on, “If you use the ‘Lens Scanner’ feature, then you will also be bound by the ‘Terms and Conditions’ for the Lens Scanner feature.

You may use the Lens Scanner Feature only if you comply with all the following pre-conditions:

  • the prescription glasses scanned under the Lens Scanner Feature were manufactured based on a prescription provided to a person aged between 18 years old and 45 years old;
  • the scanned eyeglasses optical parameters ranges are:
    • Myopic with spherical power between -0.25 and -6.00 diopter
    • Hyperopic with spherical power between +0.25 and +3.00 diopter
    • Astigmatic with cylinder power between Cyl -0.25 and -2.50
    • Single-vision only (no multi-focal, bi-focal or progressive lenses)
    • Have no prism measurement in your prescription

Now we are entering serious legal territory. Sorry, it is Hong Kong-based so ACL and Australian law does not apply.

Ah, but Lens Scanner was developed by an Aussie company, and we get to see the first mention of ACL.

To the fullest extent permitted by the Australian Consumer Law, our liability with respect to the Lens Scanner Feature scan results is limited to resupplying the service again, or to replacing any glasses acquired in reliance on a defective scan.

Sorry, you cannot limit ACL.

GadgetGuy’s take – Lens Scanner is not a prescription at all

Lens scanner sounds like a cool idea. However, if it works for you, all it does is provide single-vision magnifications from -6 to +3 and PD distance measurement (read its FAQ here).

In other words, you can go to a Chemist and get a pair of $10 pair of magnifying readers that do absolutely the same thing.

It is dangerous in the extreme to even use the word prescription – but it is OK for Vision Direct’s global online omnichannel entrepreneur group led by young professionals as they are only ‘copying’ your prescription details – it is not an eye exam. And if Lens Scanner returns an incorrect result – tough!